Prioritize Productivity with Managed IT in Rochester
Mitigate costly downtime with our dependable managed IT services.
Keep your business running smoothly and efficiently with managed services that feature 99.999% guaranteed uptime.
See a 50-70% average reduction in IT issues after 3 months when you choose us as your managed services provider.
Resume your workday faster with IT support services that resolve 90% of issues on the first call.
Protect your business from threats with cybersecurity that includes Zero Trust security, data encryption, and more.
Chart a course for long-term success with tailored advice, detailed roadmaps, and expert planning from our IT consultants and vCIOs.
Request a Quote for IT Services in Rochester, NY
Our Partners
What Clients Say About Our IT Managed Services
Trust our team of professionals to get you back on track with reliable managed IT services.
“With CCPlus, I think the major advantage is the accessibility of the upper echelon at CCPlus. You can start your quest for help with the Live Chat, but you always know that if for any reason you aren’t obtaining the results you need at the speed you need, you can always contact Randy or Brian and they will fix the problem quickly. Also, I don’t feel like I’ve ever presented a problem that was too big for CCPlus. It feels like they’ve done this before, and it’s no big deal. Big company knowledge with small company accessibility”
VPS Controls
“Our choice to select CCPlus for all our computer solutions has been one of the best experiences that we have had with a vendor. The implementation process has been extremely smooth and customer service is top class. They are always quick to respond to every request and oftentimes alert us about a problem before we become aware of it in the office. For web design, Internet safety, back-up systems, and more, it’s good to know they’ve got our back.”
President, TI-BA Enterprises Inc.
“As a 15 hour a day practice, we run into technological problems anywhere from 7am – 10pm. CCPlus has always had a resource available to assist us, even during non-standard , business hour times”
Fairmount Animal Hospital
About CCPlus’s IT Services
With 32 years of excellence, CCPlus supports over 300 clients, demonstrating expertise and dedication.
Our seasoned team delivers unparalleled IT solutions, making us your trusted partner for growth and innovation.
Our Clients
Enhance Your Performance with Our Managed Services
Less Downtime Means More Efficiency
Enhance productivity with our Managed IT Services. By optimizing network performance, we help reduce downtime, supporting over 300 businesses effectively.
Customized IT Solutions
Tailor your IT needs with our flexible IT services plans. Whether supplementing your team or acting as your IT department, we ensure cost-effective and robust solutions.
Expertise You Can Trust
Rely on our 32 years of IT excellence. Our dedicated team provides comprehensive IT services to ensure your business runs smoothly and securely.
Innovative Managed IT Solutions for Your Business
Manage your business with confidence while our team of professionals deliver dependable IT services that power up your productivity.
Partner with our experts to optimize and manage your IT systems, cutting costs by up to 40% and boosting efficiency.
Scale effortlessly with our cloud services, offering flexible storage that ensures minimal downtime during migrations.
Protect your business with our cybersecurity solutions, featuring proactive threat detection and 24/7 system monitoring.
Quickly resolve your issues with our 24/7 IT support, ensuring a 90% first-call resolution rate for seamless operations.
Get back to work faster with a responsive helpdesk that resolves your IT challenges
within 15-30 minutes.
Ensure seamless connectivity with ongoing network support backed by a 99.999% uptime guarantee
Enhance your business’s growth with IT consulting that includes custom strategies and vCIO services that propel you forward.
Simplify HIPAA and PCI compliance with expert guidance, tailored policies, and scalable solutions from CCPlus.
Why CCPlus is a Leading Local Managed Services Provider
Providing IT managed services local businesses trust
Average IT issue reduction after your first 3 months
Of IT issues are resolved on the very first call.
Enjoy Flexible Managed IT with Our Tailored Packages
Research shows that 73% of companies have implemented managed services in certain areas of their businesses.
Get on board with the majority by partnering with us for IT managed services. We offer three convenient service packages that address your needs:
- Base Plan: Agent-installed support where you call us when needed. No daytime monitoring or proactive services.
- Daytime Plan: Agent-installed support with proactive monitoring and response during business hours.
- Night / Weekend Plan: 24/7 service with full support, excluding new gear setups and project work.
Whether you need full-time support or occasional help, CCPlus offers no commitments and contracts with a fixed hourly rate, so you only pay for what you use, with no hidden fees.
Say Goodbye to IT Frustrations with Managed IT Services
Get your operations back on track with dependable managed IT services from a trusted provider.
Explore Our Other Services in Rochester, NY
Discover comprehensive, localized solutions tailored to meet all of your IT needs.
Frequently Asked Questions
At CCPlus, our managed IT services are built to eliminate disruptions before they impact operations. With proactive monitoring and response, available even in our Daytime and Night / Weekend plans, we resolve most issues before they’re even noticed.
In fact, our customers typically see a 50-70% reduction in IT issues within 3 months, and 90% of problems are fixed on the first call. That’s the power of true managed services.
Absolutely. Our managed IT services are flexible enough to supplement your internal IT staff or act as your full team. We integrate seamlessly, helping your business scale without adding headcount.
Whether you need extra hands for overnight support or vendor wrangling for complex issues, we’ve got your back, with 24/7 coverage and a team that treats your business like it’s our own.
We offer three levels of managed IT – Base, Daytime, and Night/Weekend – each designed to fit how your business operates.
Every plan includes our remote agents, proactive monitoring (depending on plan), and access to a team with 32 years of experience.
No matter the tier, we deliver reliable IT services with 99.999% uptime, 15-30 minute resolution times, and personalized service from technicians who remember your name.
CCPlus isn’t a one-size-fits-all managed services provider. We offer customized managed IT solutions, tailored to your environment, whether you have an IT department or none at all.
Our team understands the inner workings of complex systems and can automate manual processes to boost efficiency.
We treat every customer as if they were our only customer, and our 15.5-year average retention rate proves that our service stands apart.
Not with CCPlus. We offer no-commitments, fixed-rate IT services, so you’re never locked into a long-term agreement.
Whether you need us for an hour or 35, our flat rate stays the same, with no hidden fees or surprise costs. It’s managed IT on your terms, designed to deliver maximum value without the fine print.
Advance Your Business with Trustworthy Managed Services
Maintain your productivity with managed services that deliver 99.999% guaranteed uptime for your business.
Reduce your IT issues by 50-70% in just 3 months with proactive managed services tailored to your unique needs.
Get back to work faster with 90% of IT challenges resolved by our support team on the first call.
Defend your business and data with cybersecurity solutions like Zero Trust, encryption, and 24/7 monitoring.
Make smarter tech decisions with vCIO guidance, custom roadmaps, and strategic IT consulting built for sustainable growth.
Request a Quote for IT Services in Rochester, NY
©2025 - CCPlus Inc.