CCPlus’ team of highly personable and technical IT consultants provide a level of support and guidance that is unmatched. And, it’s greatly appreciated by our clients. For many years, we have been providing SMBs in the Central New York area with IT services, solutions and support programs that deliver excellence and expertise to our valuable clients.
CCPlus Is Your Trusted, Strategic IT Partner
CCPlus’ Consulting Services
Benefits of Our Consulting Services
Gain Time to Focus on Core Business Functions
People are generally happiest doing what they do best. And, they get frustrated by distracting tasks that have nothing to do with their essential job functions. The time and effort spent on figuring out IT has a real opportunity cost. More often than not, researching solutions, implementing new technology and fixing tech problems are extremely inefficient for non-IT professionals. Outsourcing with CCPlus frees your staff to spend time focusing on revenue-generating opportunities and the business of the business.
Reduce Costs & Control OPEX
Predictable IT costs. With CCPlus, outsourcing IT goes well beyond the cost reduction of efficiency to provide hard-dollar savings. In almost all cases, you spend 25% to 50% less outsourcing IT over the cost of even a single full-time tech employee. Additional cost savings are realized with the reduction or even elimination of recruiting, training, vacation, sick days, turnover, and other management issues. When using us, costs are budgeted, fixed and controlled.
Obtain On-Demand Resources
Many businesses find themselves with the challenges of growth or the burden of scaling back. Both cases present a genuine human resources dilemma when relying on in-house IT resources. These all-too-sudden requirements rarely come in neat 40-hour blocks. Firms may need to selectively add or reduce administrative functions, strategic expertise or a combination of both. They need the agility of resources just for projects and the capability to rapidly adjust day-to-day support levels to cover vacations or peak periods. With CCPlus, this flexibility comes with ease and without affecting the livelihood or morale of employees.
Even a few minutes of systems downtime carries an enormous business cost. Maximizing uptime must be a high priority. Companies can no longer afford issues with Internet connectivity, email communications, corrupt data or systems failure. The cost of reacting to these events is just too high.
Access to Unavailable Vendor Support
Access to manufacturers is crucial in effectively supporting complex technology. Technology manufacturers traditionally provide little direct end-user support. When available, this support is basic and often unreliable. This is exceedingly frustrating for businesses that call customer support, but rarely receive it. With CCPlus, businesses enjoy the benefits of priority access to Microsoft, Cisco, and thousands of other technology vendors.
Tap Economies of Scale & Purchasing Power
With CCPlus, you achieve greater efficiencies and economies of scale because we have a single focus on IT. We consolidate purchasing power and have access to deep and broad knowledge bases. Therefore, we deliver better, faster and cheaper technology solutions and services. Using developed best practices, we simply complete tasks far more efficiently. All this translates into real cost savings in terms of both time and money.
Access Highly Specialized Talent
Outsourcing IT allows businesses to draw upon expertise that would otherwise be too expensive to develop and maintain in-house. Many businesses cannot cost-effectively achieve the human scale and flexibility necessary to properly support their technology environments. The truth is, no single individual knows all they need to know. At CCPlus, we offer access to teams of IT specialists that deliver the cross-sectional IT knowledge needed to support current and future business networks.
Technology improves productivity by enabling communication, collaboration and knowledge sharing that allows employees to innovate. These capabilities are delivered through a multitude of technologies. However, the productivity and business benefits can only be realized when this complex technology is properly planned, implemented and maintained. The best practices and comprehensive experiences in planning, implementing and maintaining such systems allows CCPlus to successfully deliver these productivity improvements.
Realize a Competitive Edge
Take advantage of new technologies that go beyond leveling the playing field to providing a true competitive edge. CCPlus keeps up with the latest information technologies through ongoing training and real-world experience. We know how to implement the latest hardware, software and network applications. As importantly, we know which technologies are not worth the investment. Our capability to make rapid moves help speed time to market, offering a competitive advantage and increasing the ability to react to competitive threats.